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Frequently Asked Questions

Last updated: 11 September 2026

Quick answers to the most common questions. For the full walkthrough see How to Play & House Rules; for the legal details see our Terms & Conditions and Privacy Policy.

Credits inside KaBingo are for fun only - they have no cash value and cannot be bought or cashed out. Any real prize (for example GCash) is arranged and given by the host outside the app.

What is KaBingo?

A friendly 75-ball bingo game for family and friends, wherever they are. Join a room on your phone or computer, mark your cards as numbers are called, and tap BINGO when you complete the pattern.

Are the credits real money?

No. Credits are just for playing inside the app. They have no cash value, cannot be bought, and cannot be cashed out. KaBingo is a social game, not a gambling service.

How do I get credits?

An admin grants them - there is no self top-up. New players get a small welcome amount. If you run low, tap Request credits in your Wallet and an admin can grant more.

What is "Daily Bingo"?

Daily Bingo is a set of automatic rooms that open and run on their own several times a day - no host needed. Anyone can join. Each game has a small, random buy-in per card (sometimes free) and starts with a guaranteed minimum prize pot that grows as more players buy cards; the winner takes the whole pot. The pot amount is shown on the room card and in the lobby, so you can see what a win is worth before you buy. It is a relaxed way to pass the time and build up your credits.

Why should I save up credits?

The credits you win in Daily Bingo stay in your Wallet. We are planning special games in the future where those saved credits let you join bigger rounds and play for prizes. So the more you play now, the more ready you will be later.

How often do the Daily Bingo games run, and how do I join?

Every couple of hours through the day (Philippine time). Look for the rooms marked DAILY on the dashboard - live games are at the top, with upcoming ones listed by start time. Open one, buy a card (or grab a free one), and the game starts and calls the numbers by itself.

How do I win?

When your card completes the round's pattern, the BINGO! button lights up - you must tap it to claim. The first valid BINGO pauses the caller for a 5-second window so others can also tap; everyone who taps a completing card shares the credit pot. If you do not tap, you do not win, even if your card is complete.

What if more than one person wins the same round?

The credit pot is split equally among everyone who tapped a completing card. If a single real prize is on the line, the tied winners vote how to settle it - Split, Spin the wheel, or Highest number - and everyone sees the result.

There is no sound / I cannot hear the caller. Why?

You are probably opening KaBingo inside another app's browser (like the one inside Facebook or Messenger), which often blocks sound. Tap the "..." menu and choose Open in browser to open it in Chrome or Safari. Turn your volume up, and on iPhone turn off the silent switch.

How do I join a private room?

Private rooms show a lock. Tapping one asks for the invite code from the host, or you can open the host's invite link and it joins you automatically. If you have already joined, you get back in without the code.

Can I play on my phone?

Yes. KaBingo works in any modern browser, and there is an Android app too. Your account and credits are the same wherever you sign in.

Is my information private?

Other players see only your display name, username, and avatar. Your email and phone number are never shown to other players.

Can others tell when I am online?

Yes - a small green dot and an "active a few minutes ago" note show your online status next to your name in a room's player list and on the dashboard, so family can see who is around to play. It only reflects whether the app is open; it never shares your location or anything else.

What happens if the host leaves a live game?

For a hosted game, it pauses so no one misses a ball, and continues when the host returns. Daily Bingo games are run by the server, so they keep going on their own.

How do I become a host?

Tap Want to host? Request access on the dashboard. An admin reviews it. Approved hosts can create their own rooms, set the cards, patterns, rounds, and prizes, and share private rooms with an invite link.

Still need help?

Email [email protected], or message our Official Facebook Page.

KaBingo is a social game for family entertainment. It is not a gambling service, and credits have no cash value.